Thank you for purchasing a HIKMICRO product.
For all technical support needs, please contact us at techsupport.na@hikmicrotech.com . Please include your name, country, preferred contact method (Phone or email), detailed description of the issue, and product model. A member of our support team will contact you. Weekend and holiday inquiries will be answered on the next business day.
Please feel free to review our FAQ where you can find answers to many common questions. https://www.hikmicrotech.com/en_us/support/faq/
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