The one-tap capture function doesn’t effect. How can I fix this?

The one-tap capture function doesn’t effect. How can I fix this?

 

Please upgrade the Sight APP to latest version. 


Make sure your device is under real-time mode and the switch of the camera have been switched to ON position. 
Also please confirm the data plan has not been used up and the images uploaded have not exceeded the maximum 
number for a day.


It requires the battery level of the camera is not 0 and the previous capture is completed before performing a new 
capture. It usually takes 30 seconds to complete capture.
If the problem persists, please contact customer service support with the following information:
1. IMEI Code
2. Screen recording of one-tap capture function(Includes capturing and refreshing cloud albums)
3. APP Version build date

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