Carta de Notificação

Carta de Notificação

Assunto: Esclarecimento sobre o Período de Garantia dos Produtos
Data:

Prezado Cliente,

A presente carta tem como objetivo esclarecer formalmente uma questão relativa ao período de garantia dos produtos da marca HIKMICRO das séries Outdoor e Industry, conforme listado no anexo deste documento, vendidos em Espanha e Portugal desde 1 de janeiro de 2024. Devido a um erro técnico no nosso sistema interno de gestão de garantias, o período de garantia apresentado no sistema pode não ter refletido com exatidão o período de garantia real aplicável aos seus produtos.

Tenha em consideração que as condições de garantia dos seus produtos se baseiam na Garantia Limitada oficial da HIKMICRO, que pode ser consultada em:

https://www.hikmicrotech.com/en/support/limited-warranty/Já iniciámos as medidas oportunas para corrigir este erro no nosso sistema. O período de garantia atualizado estará em conformidade com o estabelecido na Garantia Limitada da HIKMICRO. Solicitamos que, para qualquer assunto relacionado com a garantia, consulte o período de garantia corrigido.

Lamentamos qualquer confusão ou incómodo que esta situação possa ter causado. Agradecemos profundamente a sua compreensão. Caso precise de esclarecimentos adicionais ou assistência, não hesite em contactar-nos.

Agradecemos a sua confiança, apoio e cooperação durante este ano. A HIKMICRO continuará a fornecer-lhe, como sempre, produtos e serviços de alta qualidade.

Atentamente,
Assinatura: ___________________
Nome: _______________________
Cargo: _______________________
Em nome e por conta da Hangzhou Microimage Software Co., Ltd.

APPENDIX

The specific models of the products are as follows.

HIKMICRO Outdoor Series Products
HM-TR3F-50S2/WV-A50EL	HM-TR76-35S2G/WL1-TQ35CL 3.0
HM-TS02-10S1G/W-LE10S	HM-TR56-35S1G/W-TQ35C 2.0
HM-TR3F-50S2/WV-A50E	HM-TR56-50S1G/W-TQ50C 2.0
M15	HM-TR26-35S1G/W-PQ35L 2.0
HM-TS02-15S1G/W-LE15S	HM-TR33-35XG/W-SH35
HM-TS83-19S1GW-LH19 2.0	HM-TR53-35S1G/W-TH35PC 2.0
HM-TS43-35XG/W-FH35	HM-TR23-50S1G/W-PH50L 2.0
HM-TS92-25S2G/W1LVE-HE25L	HM-TR53-2550S1G/W-TH50Z 2.0
HM-TS83-25S1GW-LH25 2.0	HM-TR56-3560S1G/W-TQ60Z 2.0
HM-TR3D-50Q/WV-A50T	HM-TR76-50S2G/WL-TQ50CL 3.0
HM-TR3D-50Q/WV-A50TN	HM-TR53-25S1G/W-TH25P 2.0
HM-TS83-15S1GW-LH15 2.0	HM-TSB3-35S2G/W1-FH35 2.0 (样机)
HM-TS92-25S2G/W1LVN-HE25LN	HM-TSF3-35Y1G/W1-LH35 3.0
HM-TSB6-50S2G/W1-FQ50 2.0	HM-TR9G-50Y1/WLV-A50PL
HM-TSB6-35S2G/W1-FQ35 2.0	HM-TSF3-25Y1G/W1-LH25 3.0
HM-TS46-50XG/W-FQ50	HM-TSF2-15Y1G/W1-LH15 3.0
HM-TS43-25GG/W-FH25	HM-TSE2-25Y1G/W1LVN-HE25L 2.0
HM-L129IR	HM-TSF2-10Y1G/W1-LE10 3.0
HM-TS03-25S1G/W-LH25S	HM-TSF3-19Y1G/W1-LH19 3.0
HM-TSA6-50S2G/W1LVE-HQ50L	HM-TSF6-35Y1G/W1-LQ35 3.0
HM-TR86-50S2G/WL-SQ50L 3.0	HM-TSF2-15Y1G/W1-LE15 3.0
HM-TR83-35S2G/WL-SH35L 3.0	HM-TR9G-50Y1/WV-A50P
HM-TR3F-40Y1/WLV-A40EL	HM-TSF6-35Y1G/W1L-LQ35L 3.0
HM-TS63-35QG/WL-CH35L	HM-TR32-25Y1G/W1L-NH25L
HM-TR52-19S1G/W-TE19 2.0	HM-TR33-35Y1G/W1L-NH35L
HM-TSA6-50S2G/W1LVN-HQ50LN	HM-TR8C-60S2G/WL-SX60LS 3.0
HM-TR73-35S2G/W-TH35C 3.0	HM-TSAC-60S2G/W1LVE-HX60LS
HM-TS63-25QG/WL-CH25L	HM-TR3F-40Y1/WV-A40E
HM-TS73-35S2G/WLVE-HH35L	DS-2TS36-100VI/WL
HM-TSAC-60S2G/W1LVE-HX60L	HM-TS03-15XG/W-LH15
HM-TSB6-50S2G/W1L-FQ50L 2.0	HM-TR2E-32Q/W-C32F-RL
HM-TS96-35S2G/W1LVE-HQ35L	HM-TS43-25XG/W-FH25
HM-TSD6-35S2G/W1L-CQ35L 2.0	HM-TS46-35XG/W-FQ35
HM-TR52-19S1G/W-TE19C 2.0	HM-TR3D-50Q/WV-A50T-S
HM-TS73-35S2G/WLVN-HH35LN	HM-TS76-35S2G/WLVE-HQ35L
HM-TSAC-60S2G/W1LVN-HX60LN	HM-TS01-06S1F/W-LC06S
HM-TR52-25S1G/W-TE25 2.0	HM-TS83-35S1GW-LH35 2.0
HM-TSD6-50S2G/W1L-CQ50L 2.0	HM-TS66-50QG/WL-CQ50L
HM-TR76-35S2G/W-TQ35C 3.0	HM-TS76-35S2G/WLVN-HQ35LN
HM-TR76-50S2G/WL1-TQ50CL 3.0	HM-TS46-50GG/W-FQ50
HM-TS56-75QG/WLVE	HM-ASCH03-5202
HM-TS03-15S1G/W-LH15S	HM-TM42-10RG/T-E20Plus
HM-TR76-50S2G/W-TQ50C 3.0	HM-TS46-35GG/W-FQ35
HM-TR86-35S2G/WL-SQ35L 3.0	HM-TR8C-60S2G/WL-SX60L 3.0
HM-TR83-35S2G/WL-SH35 3.0	HM-TS66-35QG/WL-CQ35L
HM-TR83-50S2G/WL-SH50L 3.0	HM-TR56-50S1G/W-TQ50 2.0
HM-TR26-50S1G/W-PQ50L 2.0	HM-TR36-50S2G/W-SQ50 2.0
HM-TR56-35S1G/W-TQ35 2.0	HM-TR53-35S1G/W-TH35P 2.0
HM-TR23-35S1G/W-PH35L 2.0	HM-TS01-06XF/W-LC06
HM-TS43-35GG/W-FH35	HM-L128IR
HIKMICRO Industry Series Products
HM-TP23-7QF/W-M31	HM-TP96-Q/W-SP60-L12/25
HM-TJ52-3AQF/W-MiniX	HM-SP01-POUCH
HM-TP73-15SVF/W-G31	HM-G630-LENS1
HM-TP22-3AQF/W-M20W	HM-TP96-Q/W-SP60-L50
HM-TP26-15QF/W-M60	HM-TJ33P-10RF-Mini3R
HM-TP23-10VF/W-M30	DS-2TD2637T-15/QY
HM-TP42-3AQF/W-Pocket2	HM-TD2067T-15/X
HM-TP52N-3AQF-BX20	HM-TD3028T-3/Q
HM-TP22-7QF/W-M20	HM-TP94-Q/W-SP40-L37
HM-TJ32-7RF-Mini2Plus V2	HM-TP74H-25SVF/W-G41H
HM-TD3028T-3/Q (B)	HM-TP96H-Q/W-SP60H-L25
HM-TP23A-7QF/W-M31T	HM-TD2638T-4/G0/T1Y
HM-TP76-25SVF/W-G61	HM-TP94-Q/W-SP40-L6/19
HM-AP21-AD21P	HM-TP9CH-W/W-SP120H-L50
HM-AP56-W/W-AI56	HM-TP9CH-W/W-SP120H-L8/25
HM-TJ12-3ARF-Mini2 V2	HM-TP74-25SVF/W-G41
HM-TJ33-10RF-Mini3	HM-TP94-Q/W-SP40-L9/37
HM-TD3028T-2/Q (B)	HM-TP9CH-W/W-SP120H-L12/25
HM-AP21-AD21	HM-TD5537T-15/W
HM-AP5DN-W/W-AI76	DS-2TD2137T-4/QY
HM-TP96-Q/W-SP60-L25/50	HM-TD2068T-5/Q
HM-TP94-Q/W-SP40-L19	HM-TP96H-Q/W-SP60H-L25/50
HM-TP94-Q/W-SP40-L9/19	DS-2TD6237T-25H4L/W
HM-TP76H-25SVF/W-G61H	HM-TP96-Q/W-SP60-L8/25
HM-TP9CH-W/W-SP120H-L25	HM-5202ZC
HM-TD2037T-7/X	HM-G330-LENS1
HM-G605-LENS1	HM-TP94-Q/W-SP40-L19/37
HM-TF52-3AQF-FB21	HM-TP96H-Q/W-SP60H-L50
HM-TD5537T-25/W	AHCH01-5202
HM-G620-LENS1	HM-TD2D67E-7/Q
HM-TD2038T-4/Q	HM-AP21-AD22P-I/O
HRYXBSZ-256-FP21	HM-TP76-25SVF/W-G60